Track Your Order

Tracking your order is easy. Follow the steps below.

How to track

  1. After you place an order, we confirm it with your Order Number. Please keep it safe.
  2. Orders placed before 12:00 PM are handed over to M&P Courier the same working day.
  3. After handover, we send you your tracking number (CN) on WhatsApp or SMS. We also let you know when your parcel is out for delivery.
  4. For the latest status, send us your Order Number and phone number on WhatsApp.

Delivery time

Usually 3-5 business days after dispatch (1-2 extra days for remote areas). Strikes, weather or courier updates can sometimes cause delays. If your parcel has not arrived 7 business days after dispatch, message us on WhatsApp and we will follow up with the courier.

Contact us

Working hours: Monday - Saturday 9:00 AM - 8:00 PM | Sunday 11:00 AM - 6:00 PM

Need to cancel or change your order?

Message us on WhatsApp before your order is dispatched and we will help.

Chat on WhatsApp